FAQs

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LoRaWAN stands for Long Range Radio Wide Area Network, which is a low power, long range network protocol based on long range radio technology. A LoRaWAN network is a ‘star network’ that has devices (connected things) that communicate with gateways which allow for two-way transmission of data to servers via a fibre or wireless connection.
Neura operates a public LoRaWAN network providing broad coverage across New Zealand. This provides widely available connectivity that is fully managed and maintained by the Neura Network Team.
LoRaWAN networks typically operate in unlicensed Industrial, Scientific and Medical (ISM) bands. Competing licensed-spectrum system providers may say that ISM bands are unregulated and noisy, however the ISM bands are heavily regulated in their respective jurisdictions to ensure fair co-existence of devices using them. The resilient LoRa Spread Spectrum modulation scheme can demodulate a signal down to 17 dB below the noise floor, ensuring optimal performance in the presence of interference, which can happen in any band, licensed or unlicensed.
To overcome cyber security threats LoRaWAN ensures end-to-end security from device to the server with two encryptions. The first is via a Network Session Key (NwkSKey) which ensures authenticity of the equipment. The second is via the Application Session Key (AppSKey) which ensures the security and confidentiality of data transmitted over the network. This application key is only known to the application provider, preventing third parties from viewing the data.
In NZ radio spectrum is divided by frequency to minimise interference, and each frequency band follows technical parameters and rules which includes operating up to a set power. This improves the efficiency by placing technically compatible transmissions in the adjoining spectrum. In addition to this Neura employs multiple strategies to prevent interference, such as adaptive data rate management, frequency hopping, and proper gateway placement. Our team also undertake comprehensive RF network testing to demonstrate the network's resilience to interference.
Contact us to discuss what you need. We work with you to design and build connectivity that works for your solution and delivers the outcomes you need. Get in touch to discuss your requirements.
Yes. We work with you to design and build connectivity that works for your solution and delivers the outcomes you need, providing connectivity where you need it. Get in touch to discuss your requirements.
N-Tick is our device certification programme. It enables device manufacturers from around the world to get their devices reviewed and validated so that they can operate on Neuras enterprise grade LoRaWAN network.
You can search our library of N-Tick certified devices by use, industry or device manufacturer to see what’s already approved and ready to use on our network. You will need to contact manufacturers or their suppliers directly to purchase.
Your equipment will need to be N-Tick approved and in possession of the device enrolment keys for either ABP or OTAA network and device authentication. You will need to contact manufacturers or their suppliers for these keys.
Once you have these the device can be activated on the Neura online portal or via our API.
You can manage your data and devices on our technology agnostic data platform that has an easy to use, centralised dashboard that acts as a control room for devices and data. Alternatively access is available via a simple API into your systems.
Neuras ‘plug and play’ access has a simple connection fee per device. There are no data charges on top of this, making it easy to budget for and scale when needed.
If you need access specifically designed to meet your needs we will need a brief from you on your requirements, and then we’ll develop pricing. This will include the build cost plus connection fee per device but does not have any ongoing data charges.
Neura is tapped into an extensive global partner network via parent companies Chorus and NNNCo. These partners share expertise and best practice in LoRaWAN application, and include solutions providers, technology companies, device manufacturers and system integrators. We take all the knowledge and apply it to you, our clients.